Invite members to your organisation
Running events is a team effort, but until now, bringing someone new into your Billy organisation was relying on a manual process. As your team grows (co-organisers, venue staff, marketing partners, finance team…), the inability to invite and manage members confidently becomes a real operational bottleneck. That's why we're launching Member management.
You can now invite collaborators directly into your organisation from Studio, using a secure invitation flow that's built to survive the journey to their inbox. Once accepted, new members appear in the organisation and you always know who has access and can act on it.
What's available
- 📧 Secure invitation flow: send an invitation to any email address directly from Studio, with a method designed to reach recipients reliably even when email security scanners are in play
- 👥 Organisation members view: see all active members in one place, with the context you need to manage access without digging through settings
- 🔒 Clean access control: the old invite method is fully retired, ensuring only the new, secure path is in use across your organisation
Why it matters
- ⚡ Onboard collaborators without friction: Stop worrying about whether the invitation reached its destination, the new flow is built to deliver, so new members can hit the ground running.
- 🔍 Full visibility over your team: Knowing who has access to your organisation is a basic security need. The members view gives you that at a glance, without guesswork.
- 🛡️ One fewer attack surface: Retiring the old invitation method removes a vector for unauthorised access, making your organisation meaningfully more secure.
🎉 The result: Inviting and managing your team is now as simple and reliable as it should have always been, so you can focus on the event, not the admin.
Improvements
Studio
- Organisers can now modify a ticket's seat directly from Studio via a new modal, without needing to go through order management
- A new menu option lets you unseal an event and its tickets, restoring access when a sealed event needs to be reopened
- Free events no longer show a payment configuration step or a payment step at checkout, the flow adapts automatically when no paid offer is present
- The events search bar is now case-insensitive, so searching for "Rock Festival" and "rock festival" return the same results
Fixes
Studio
- Fixed a duplicated address label appearing in the manual address entry form
- Fixed an issue where webhook events in an unprocessable state could not be handled correctly
Event store
- Fixed the information step incorrectly resetting when navigating through a free event checkout
Orders
- Fixed the default attendee form not being correctly bound to new orders
