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•November 20, 2024
You've most likely heard about them recently. "Superfans" are in the music industry’s spotlight. Behind this media hype are announcements from Warner Music and UMG stating their intention to focus on monetizing superfans through an artist-centric model. We’ve decided to shed some light on the subject and dedicate a series of articles on the topic of superfans. How to identify them, engage them, and build loyalty... But first, what makes a fan "super," and why are they so important for artists? Let’s explore together what defines superfans, the benefits they bring, and some interesting key figures.
Before defining the term superfan, let’s take a look at other types of fans that can be ranked into a pyramid. At the base are casual fans, who represent the majority of an audience but are minimally engaged. Then come active fans who follow an artist across various platforms. Next are the connected fans, forming an invested and engaged community. And at the top are our superfans.
The term is quite literal: it refers to a fan who is particularly passionate and dedicated. A superfan doesn’t simply follow the artist on social media or listen to their latest releases; they go well beyond that. From buying merchandise to streaming intensively to following a tour, the superfan fully participates in their idol’s project and can even play a key role in its growth.
Kevin Kelly, a specialist on the subject, captures this idea in one simple phrase: “A fan who will buy anything you produce.” And really, that’s all we need to know. Well done, Kevin.
Unlike casual fans, superfans feel a deep, personal connection to the artists. Though the term is relatively new, this type of behavior has been well-known for a long time. Think of the Elvis phenomenon in the 1950s or the Beatlemania vs. Stonemania rivalry in the ’60s. This psychology is just as present in other arts and even in sports.
On a cerebral level, supporting an artist or team and seeing them succeed gives us a dopamine boost—the happiness hormone. We quickly become addicted to it, and when mixed with oxytocin, the attachment hormone, voilà—a superfan is born!
Superfans have a strong need for belonging, which they fulfill through unconditional devotion to their idol. While this loyalty may seem irrational to some, it’s not to be taken lightly. Their intensity makes them a major asset in an artist’s life.
Today, digitalization has made it easier to connect with this fan segment. An artist can interact directly with their audience via social media rather than relying on one-way communication. Fans, in turn, have new ways to get involved, connect, and consume.
Remember Kevin Kelly? It’s time to take a closer look at his theory of 1,000 True Fans. Published in 2008, this concept still resonates powerfully in the artistic world — if not more so. Kelly shares a simple yet fascinating idea: to succeed, an artist needs only 1,000 genuinely committed fans.
According to Kelly, each "true fan" could spend $100 per year on their favorite artist’s work. So, 1,000 would be enough to generate an annual income of $100,000.
Of course, $100 is just an average, as a TRUE “true fan” would likely spend much more than that (merch, concerts, albums, vinyls…). In short, this six-figure amount would allow a creator to live comfortably by focusing solely on what attracts and retains these True Fans.
With the rise of digital platforms, building and strengthening this connection between an artist and their fans has become easier. Blogs, social media, and newsletters keep fans updated. As an artist, address your community directly, interact with them, personalize your messages… Be present, authentic, and show your appreciation.
In reality, this connection benefits both parties. A superfan enjoys keeping up with their idol’s news and feels closer to them and their project. On the other hand, the artist draws motivation and inspiration from the support of their most devoted fans.
Superfans follow an artist not only for their music but also for everything they stand for. They see the artist as a part of their own identity and engage unconditionally with their work. This loyalty ensures durable, unwavering support for the artist — a valuable stability in the music industry, where success can be fleeting.
Because a bit of free marketing never hurts, superfans play the leading role in promoting an artist. By sharing their passion online or in person, this word-of-mouth amplifies the artist’s reach without advertising costs. Wearing merch on the street is also a great way to boost their visibility.
We return once again to Kelly’s theory because he hit on something essential. The appeal of exclusivity among True Fans allows an artist to build a solid financial base. They’ll be the first to buy merch, concert tickets, albums, and collectibles. By offering items and experiences that resonate with them, the artist enhances fan satisfaction and stimulates their desire for new products, thus generating a recurring revenue stream.
Superfans provide rich insights into the expectations, preferences, and behaviors of an artist's community. Through their online activity (buying habits, content engagement, interactions), it becomes easier to fine-tune communication and marketing strategies, as well as artistic and creative choices.
In a music industry where it's increasingly difficult to stand out, adopting a strategy focused on superfans is the key to making a living from your art. To do this, it’s essential to understand the different types of fans (remember our pyramid!) and recognize them. The goal? To guide your fans through the ascent of this pyramid, implementing the right strategies to help them reach the sacred role of Superfan. In our next article, we’ll share our tips on how to identify and engage superfans, so don’t miss it!
Through their loyalty, engagement, and passion, superfans prove to be indispensable financial, marketing, and psychological supporters. Maintaining a “relationship” with them allows an artist to build a strong foundation and grow it sustainably over time. And that's super.
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